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Hartford HealthCare Hospitals Make Top 20% Nationwide for Safety, Price Transparency

April 18, 2024

Hartford HealthCare is among the top 20% of hospitals nationwide recognized for outstanding patient safety ratings and the highest level of adherence to federal price transparency rules.

The recognition came from the Health Transformation Alliance (HTA), a cooperative of more than 60 of the nation’s largest employers; The Leapfrog Group, which recognizes patient safety efforts by healthcare institutions and awarded all seven Hartford HealthCare hospitals “A’s” in 2023; and Turquoise Health, a firm that evaluates price transparency practices.

“Delivering high-quality, safe care while ensuring price transparency is paramount. It is the driving force behind what we do ― putting patients first,” says Hartford HealthCare President and Chief Executive Officer Jeffrey A. Flaks. “We continuously strive to achieve excellence in patient safety and outcomes for all.”

More than 470 hospitals in 42 states were honored, and Hartford HealthCare’s seven hospitals were among eight recognized in Connecticut.

In addition to patient safety scores, the latest announcement highlights hospital adherence to the Hospital Price Transparency Rule. Starting in 2021, this federal mandate directed all medical facilities to provide clear, accessible pricing information about items and services they offer so patients can compare prices and estimate the cost of care before going to the hospital.

“We are able to achieve such national recognition because we strive to be the best at getting better,” Flaks says. “Earning top scores from both Leapfrog and Turquoise Health underscores the success we’ve realized in committing to safety and transparency.”